This step is the most important step in the rug cleaning process and method we employ. It allows us to gain the information required to thoroughly and professionally clean a rug as we examine the construction, fibre-type, backing materials and fillers. All of these factors combine to determine the best method for cleaning a rug and the correct chemicals to get the very best results possible.
Aside from the intricacies of cleaning rugs, we look at each particular stain or spot to ensure the appropriate removal technique and solution is applied. We have access to a huge array of specialist cleaning solutions and need to know exactly which one to employ.
We also need to assess the dye stability of each colour on the face fibre of the rug. In extreme cases, different batches of dye (of the same colour) could be applied to the rug. As some oriental rugs are hand made over a number of months, the green dye on the left edge can be different from the green dye on the right edge. Each batch of dye has a different chemical make-up and therefore suitable cleaning procedure. It is of paramount importance to ensure the dye stability before any cleaning is undertaken to ensure no colour run, bleed or loss. We are proud of the fact we have never caused any colour loss or bleed, as our testing procedure is very thorough.
Finally, we examine areas of damage and ensure the integrity of the rug construction is maintained throughout the cleaning procedure. All of this can take up to 1 hour and therefore, undertaken off site for your convenience.
Contact us for a Free Rug Cleaning Survey
We commence our cleaning process by removing the vast majority of sand, dust and dry soil using an industrial vacuum cleaner. We achieve this by covering the entire rug area at least four times in perpendicular directions (as recommended by the National Carpet Cleaners Association). We employ an upright vacuum cleaner with a beater-bar on the back of the rug. The vibration of the rug, in combination with gravity, causes the majority of particulate matter to fall between the holes in our specially constructed rug dusting board. With the majority of the dust, sand a grit removed from the face fibre, we then employ a specially designed hand tool. This tool lifts the face fibre to allow access to the base of the construction in the following steps of our cleaning procedure.
Finally, we work around the fringes of the rug with a small thin hand tool to complete the dry soil extraction step.
We then pre-treat and work on all the areas of staining with the appropriate chemical agents to remove that particular stain. These include, enzymes, carefully selected solvents, oxidising agents, reducing agents and a variety of non-ionic and anionic detergents. Any residue left in treating a particular stain will then be removed during the cleaning process of the entire area.
We move on to treat the entire rug with the appropriate cleaning agent selected during our survey. This is allowed to penetrate to the base of the construction and removes any grease or oils adhered to the rug fibres. At the same time, any remaining soil and dust is transferred to the cleaning solution ready for extraction in the following steps.
The cleaning solution is carefully worked into each rug fibre, ensuring the most amount of dirt possible is released and subsequently removed. We can achieve this using a specially designed brush, by working the solution from 4 different directions to further lift the rug face fibre. With more delicate constructions, we employ sponges and soft bristled brushes to gently groom the face fibre and allow a gentle cleaning action.
The rug is then extracted with a powerful hot water extraction machine. This works by first injecting an antibacterial deodoriser into the carpet at high pressure. This dislodges any remaining soil from the base of the construction while killing any germs that reside on the fibres. The injection step is followed by extraction of the dirty solution using a high vacuum to leave the item as dry as possible and odour free.
The machines we employ use twin vacuum motors to remove the vast majority of water and ensure minimal drying times. Only a very small amount of residue is left on the surface of the fibre to ensure an enduring cleanliness of your rug.
After extracting the main rug area, we employ a specially designed hand tool to extract the edges of the rug. When cleaning the fringes of rugs, we often compliment this cleaning step with a dry-foam shampoo with great success. In extreme cases, a non-toxic bleaching agent can be employed to restore the whiteness of rug fringes. However, we rarely need to employ such harsh cleaning methods to achieve excellent results.
After the rug has been cleaned and the surface of the fibre prepared, we can move on to apply fluorochemical stain protector. This barrier can last up to 5 years and coats each fibre to inhibit soiling and staining. It allows our clients to simply mop up spillages as it prevents the fibre absorbing oil and water based stains.
After cleaning the rug and applying the the optional stain barrier, we ensure complete dryness of the rug before we continue our work. Each rug is dried under controlled conditions of 20-25°C with a relative humidity under 65%. This controlled drying process can usually ensure complete dryness is achieved in 1-2 days.
It is very important to dry any rug before re-laying to ensure no transfer of dye from the surroundings into the rug and vice versa. It is common to find wooden objects (for example a coffee table) sitting on the rug and such objects will ruin a damp rug. More specifically, the dye from the wood will transfer into the wet face fibre indefinitely.
We complete our work by grooming the face fibre to ensure the best visual finish possible. This is achieved using a thin area hand tool of powerful vacuum cleaner. This leaves the rug looking fresh and restored, but most importantly clean!
Finally, each rug is carefully rolled up a wrapped to ensure its cleanliness during transit. One of our technicians will then deliver the rug directly into your home and unwrap it for you. This ensures our clients are caused minimal disruption during our entire rug cleaning process.
Each of our clients is presented with a report detailing the exact cleaning procedure used on their rug. This give our clients a number of useful hints and tips into the best methods for maintaining the cleanliness of their rug for longer.
We are sure that you will agree, our hot water extraction rug cleaning procedure at Access Cleaning Solutions is a very thorough rug cleaning method. This is the key to obtaining the best results possible and the happiest clients. We employ this rug cleaning method across Glasgow and the surrounding areas, so contact us for a free 15 minute survey.
Only the very best service is obtained at Access Cleaning Solutions.
Check our our before and after pictures including what our clients thought of our work.