Introduction
At Access Cleaning Solutions, we value your privacy as much as your property. This policy outlines our commitment to maintaining a secure, transparent, and track-free website for our clients in Glasgow and beyond.
Zero-Tracking Cookie Architecture
Unlike most commercial websites, this site does not use tracking, marketing, or analytics cookies. We do not deploy Google Analytics, Meta Pixel, advertising beacons, or persistent tracking identifiers that monitor your behavior across the internet.
This ensures our site remains lightning fast, respects your digital autonomy, and keeps your browsing private.
How We Handle Your Data
When you use our website, the only personal data we collect is the information you explicitly provide to us via our contact form or by calling us directly.
- Contact Form Submissions: When you request a quote, we ask for your name, email, and optionally your phone number. This information is sent directly to our secure office email and is used exclusively to fulfill your cleaning request.
- Email & Phone Records: We maintain records of our professional communications with you to ensure high standards of service delivery and for internal accounting purposes.
- Data Retention: We do not sell, rent, or trade your data with third parties. We keep your inquiry records only as long as necessary to provide service or fulfill statutory tax and accounting obligations.
Cloudflare & Spam Protection
To keep our site safe from cyber attacks and to ensure rapid edge delivery of our content, we use Cloudflare. Cloudflare may process network-level telemetry (such as your IP address) to determine if a request is malicious, but this data is not used for tracking or profiling purposes by Access Cleaning Solutions.
Additionally, we protect our contact form from automated abuse and script bots using Cloudflare Turnstile. Turnstile runs client-side verification strictly on the contact page to distinguish human users from automated spam scripts.
Cookie Disclosure & Technical Tokens
In accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), the table below details the only technical cookie that may be set on this site:
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
__cf_bm / _cfuvid | Cloudflare (Turnstile) | Strictly Necessary (Security) | Distinguishes legitimate visitors from automated spam bots on the quote form. Does not track browsing habits. | 30 mins / Session |
Zero Third-Party Tracking Embeds
Many websites embed third-party iframes (such as live Google Maps or YouTube widgets) that secretly drop persistent advertising cookies (such as Google's NID). To preserve complete visitor privacy, Access Cleaning Solutions does not embed live map frames. All location directions open directly in a new tab to Google Maps, ensuring no third-party tracking cookies are placed on your machine while visiting our site.
Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct any inaccuracies.
- Request that we delete your contact information from our records (the "Right to be Forgotten").
To exercise any of these rights, please contact our Data Controller at office@accesscleaningsolutions.co.uk.
Last Updated: October 2026